Returns & Refund Policy
Effective Date: 04/01/2026
At VF Designs, we want you to be satisfied with your purchase. If you experience an issue with your order, please review the information below.
Returns
Returns may be accepted within 30 days of delivery for items that are unused, in original condition, and in their original packaging.
To begin a return request, please contact us with your order number and details about the item you would like to return.
Items that show signs of installation, use, or damage may not be eligible for return.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Installed or used products
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Custom or special-order items
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Clearance or final sale items
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or there was an error with the order.
We recommend using a trackable shipping method when returning items.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can assist in resolving the issue.
Please include your order number and photos of the item and packaging if applicable.
Refunds
Once a return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Exchanges
If you need a different item, the fastest solution is typically to place a new order and request a return for the original item.
Contact Us
If you have questions about returns or refunds, please contact us and we will be happy to assist.
Tomorrow you will probably also want the Terms of Service page, because Shopify expects these three legal pages for most stores:
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Privacy Policy
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Shipping Policy
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Returns / Refund Policy
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Terms of Service